Possibilities of applying the criteria of the Quality Award of the government of the Russian Federation to improve the quality of medical care

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Abstract

Introduction. Quality management closely relates to the search for the most effective tools for the development of institutions. Understanding the immanent focus of commercial structures on continuous quality improvement, public sector medical institutions need to pay more attention to modern mechanisms for the formation of competitive advantages.

Purpose. Analysis of the experience of applying the criteria of self-assessment of the Award of the Government of the Russian Federation in the field of quality in a medical management.

Material and methods. Analysis of open sources of literature of scientific electronic libraries, regulatory documents and information Internet resources of the laureates of the Award of the Russian Federation in 2015–2019. Some aspects are considered on the example of the Research Institute of Complex Problems of Cardiovascular Diseases in Kemerovo.

Results. In 2019, the number of participants in the competition for the Government Award of the Russian Federation in the field of quality increased significantly by more than 200 institutions of various profiles. In the course of the study, the management of the institutions’ activities was found to be based on the requirements of the international standard ISO 9001-2015 for most of the laureate institutions. The article presents the author’s vision of the significance of the Government Award in the field of quality in the development of the management system of a medical institution and illustrates options for the development of a medical institution.

Limitations. The study used data from 56 Prizewinners of the Russian Federation; the clinic has 160 beds, which provides about 8000 patients per year.

Conclusions. The award can be used by medical organizations for the purpose of self-assessment of internal processes for compliance with international quality standards, increasing competitiveness and attractiveness for the consumer.

Contribution of the authors:
Artamonova G.V. — research concept and design, writing a text.
Popsuyko A.N. — research concept and design, writing a text.
Batsina E.A. — the collection and processing of the material, editing.
Danilchenko Ya.V. — the collection and processing of the material.
Karas D.V. — editing.
All authors are responsible for the integrity of all parts of the manuscript and approval of the manuscript final version. 

Acknowledgment. The study had no sponsorship.

Conflict of interest. The authors declare no conflict of interest.

Received: April 06, 2020
Accepted: May 19, 2020
Published: June 28, 2022

About the authors

Galina V. Artamonova

Research Institute for Complex Issues of Cardiovascular Diseases

Author for correspondence.
Email: noemail@neicon.ru
ORCID iD: 0000-0003-2279-3307
Russian Federation

Artem N. Popsuyko

Research Institute for Complex Issues of Cardiovascular Diseases

Email: noemail@neicon.ru
ORCID iD: 0000-0002-5162-0029
Russian Federation

Ekaterina A. Batsina

Research Institute for Complex Issues of Cardiovascular Diseases

Email: baciea@kemcardio.ru
ORCID iD: 0000-0002-4123-006X

Researcher of the laboratory for modelling management technologies of the Research Institute for Complex Issues of Cardiovascular Diseases, Kemerovo, 650002, Russian Federation.

e-mail: baciea@kemcardio.ru

Russian Federation

Yana V. Danilchenko

Research Institute for Complex Issues of Cardiovascular Diseases

Email: noemail@neicon.ru
ORCID iD: 0000-0001-8308-8308
Russian Federation

Dmitriy V. Karas

Research Institute for Complex Issues of Cardiovascular Diseases

Email: noemail@neicon.ru
ORCID iD: 0000-0002-6506-2769
Russian Federation

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Copyright (c) 2022 Artamonova G.V., Popsuyko A.N., Batsina E.A., Danilchenko Y.V., Karas D.V.

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